Boost your subscriber engagement with these 10 ingenious email marketing tips


We all want those great open rates right?!? Subscriber engagement is queen when it comes to ensuring that our emails are delivered, that they are read and that we get the best results from them.

And the key to engagement? Creating customised subscriber experiences.

Gone are the days when we should be mass emailing everybody everything. There’s a time and place for that – but not every email.

Instead, subscribers are getting savvy and are only interested in what is relevant to them – not the other 999 people on your list.

In this blog post, you’ll discover how to learn more about your subscribers using some nifty email tricks so that you can use that information to send your individual subscriber the best content (and offers) for them.



Everyone says “less is more” when it comes to email signup forms BUT a recent study by Omnisend ( found that 3 x fields (email address + 2 others) converts the best.

This has the added incentive of being able to find out more about your new subscribers – and I would suggest it is something different than their last name or birthdate. Instead, why not ask them something like “What best describes you?” with 3 or 4 dropdown options. Not only will this help you segment your audience, but it shows your potential subscriber that you are thinking beyond just mass marketing emails.



We all love to use a subscribers first name at the beginning of emails, but did you know your email service provider can have a “merge tag” for every field you have information for?

That means you can take that third field from your signup form and then sprinkle these details throughout your emails.

For example, if you know what service or topic they are interested in (from a drop-down field), add this into one of your sentences or to customise questions.



Going a step even further is to add entire content blocks that only certain subscribers will see. ActiveCampaign is one email service provider that allows you to filter who sees what content by segment, tag or field. That means if you know someone is interested in a particular topic, you could show them a promotion on that topic and then if someone else is interested in a different topic, show them that one instead – all in the same email!

A variation of this is Dynamic Content in which all subscribers will see a certain content block but what is shown within that could be different.

For example, in Klaviyo they will create dynamic content blocks in review request emails which will link directly to the product they purchased or for recommended product emails which will showcase other products the subscriber may be interested in based on past purchases.



Personalised subject lines have 29% higher open rates and 41% higher click through rates that normal emails.

While this isn’t something you would use on every single email you send, it’s a handy one to have up your sleeve for that extra-important email.

Copy & paste the First Name personalisation code you’ll find in the body section of your email and put it into the subject line. Note – this will be different depending on who you use.

This is the code to use for common email providers:

MailChimp *|FNAME|*

MailerLite {$name}

ActiveCampaign %FIRSTNAME%

ConvertKit {{ subscriber.first_name }}

Klaviyo {{ first_name }}

Omnisend [[contact.first_name]]

Aweber {!firstname}

CampaignMonitor [firstname]

Drip {{ subscriber.first_name }}

Note – for bonus points, have a look up with your email service provider how you can add a fallback option if you don’t have someone’s first name.


Mixing these techy things up with something fun! Emoji’s aren’t just for messages and social. If you want to stand out in someone’s email inbox – an emoji can definitely do that.

In MailChimp, you can do this by clicking the smiley face next to the subject line editor. For other providers heads to emojipedia, find the emoji you want and copy and paste the code.



Not something I recommend for every single campaign – especially if you email weekly. However, if you have a very important campaign such as a launch event or promotion and you want to make sure everyone sees it, then resending to unopens is very handy.

And, if you only email monthly, why not resend every campaign after a fortnight? That way you can try to maximise your opens.

The key here is to make sure that you change the subject line before you hit resend. Most email service providers will allow you to do this as part of the setup process.



Sure, we all try to keep a close on open rates and click through rates but are you tracking how well you are performing with engagement overall?

Adding some level of engagement tracking of individual subscribers can provide you with powerful data. Not only that, but you can use this information to either follow up with your most engaged subscribers (send a personal email!) or automatically add those who haven’t opened in a few months into a re-engagement campaign sequence.

Plus, this makes it so much easier to do a list clean up when needed.

The way this is done is different depending on your email service provider. Most will create segments that will track this.

If you are with ActiveCampaign you can use the Engagement Tagging 2-part automation to apply tags and trigger off notification or re-engagement emails.


One of the best things about email marketing is that you can use it to learn more about your subscribers – so you can serve them better in future. Adding a tag on link click is a perfect, seamless way to do this.

A tag is like a little label you add to a subscriber’s profile which you can then use to create segments or send campaigns to.

A few examples of this include if you have a link to a blog post, you can automatically add a tag like “Interest: Topic Area of Blog Post” or if they click to view a product or service add a tag like “Viewed: X Product”.

Available in ConvertKit and ActiveCampaign.



One of my favourite tricks is Site Tracking. This is the ability for your email service provider to track what pages and/or products your subscriber is looking at on your website! This means you can even create automations around what they do.

This works by adding some code from your email service provider onto our website and then once they are able to cookie your subscriber, the data will start coming through.

Available in ActiveCampaign, MailChimp (eCommerce), Omnisend and Klaviyo



This is not a revolutionary hack, but something that is worth mentioning when we are on the topic of engagement and learning more about your subscribers.

While technology advancements like Site Tracking and Adding Tags to Link Clicks make it easier for you to learn about your subscribers, it doesn’t entirely replace the benefit of asking questions of your subscribers.

Here are a few ways in which you can ask questions to engage more:

  1. As an ordinary “hit reply and tell me” question in emails – this not only starts conversations with your warmest leads but also sends really good signals to Gmail or outlook that help improve deliverability
  2. A second form after first signup – instead of redirecting someone to a thank you page, ask them to complete a second form! Still keep this brief but if you are open in saying this is in an effort to provide them with the best emails for them they will likely comply.
  3. Utilise a quiz as your opt in incentive – everyone loves a quiz and with some quiz / email provider combinations you can push the answers to every question through to your email service provider.
  4. Combine the questions with the Add Tag on Link Click hack – Ask a simple question and give a few answers in the form of “links”. When someone clicks the option that best describes them, a tag is automatically added.



The best way to increase engagement is to learn more about our subscribers and then use that information to create better experiences and emails for them.

This is just scratching the surface – we didn’t even get into the automations you can trigger as a result of this information!

The bottom line is, the more information the better. Even if you don’t use it immediately, if you add a few of these strategies to your email software now in 6- or 12-months’ time when you want to use it, you’ll have the data there waiting for you.


Which one are you going to implement today?

More of an audio listener? Check out this related podcast episode!

How to Improve Your List Building Strategy

Ever found yourself frustrated with a stagnant email list, wondering why people aren't subscribing despite your best efforts? I get it.

Firstly, you have to understand that you’ll have this natural growth right at the beginning of your email marketing journey - and that it’s normal to have things stagnate after that.

Second, a lot of your initial list growth will come from your existing audience, whether that’s on Instagram, Facebook, Pinterest, or people you know within your networks.

So, you might get that rapid increase, but at some point, you might exhaust that audience if you aren’t proactively growing elsewhere.

In this ultimate list building guide, I’ll share my best list building strategy that’ll supercharge your list growth massively.

Whether you are a business owner, course creator or service provider, email marketing has the potential to free you from the busy, get sales and create more space in your life!

Here is everything you need to know about how to improve your list building strategy.




Let's start by understanding the importance of giving your audience a compelling reason to join your email list - people value their email addresses so they're not just going to give it away for free.

In my Lead Magnet Magic course, I teach students that to grow their email list quickly, they must provide an irresistible opt-in. By doing this, you can establish a fair value exchange, overall increasing conversion rates and attracting a more targeted audience.

So, forget the generic "subscribe to my newsletter" pitch; entice your audience with exclusive updates or a lead magnet that truly adds value to their business or daily lives.

>> Click here to check out Lead Magnet Magic



Tip 2 - Check Your Stats

Before you scale up your advertising efforts, take a deep dive into your lead page and overall site-wide stats.

A 50-60% signup rate for dedicated lead pages and 1-3% of website visitors for general signups are the benchmarks.

If you're falling short, it's time to focus on improving your conversion strategies!

Checkout episode number 21 of my Easy Email Marketing Podcast, 7 things you need for a high converting lead page if you’re stuck for ideas.



Tip 3 - Make Your Signup Obvious on Your Website

Ensure your signup options are impossible to miss across your website.

Consider using floating bars, popups, or banners to capture your audience's attention and make it crystal clear and easy for them to subscribe.



Tip 4 - Make Your Lead Magnet Prominent on Your Socials

Leverage your social media platforms by consistently featuring your lead magnet.

From updating Facebook and Instagram graphics to pinned posts to CTA’s, remind your audience regularly about the benefits of joining your email list.



Tip 5 - Leverage Your Content

Whether it's blog posts, YouTube videos, or podcasts, seamlessly integrate mentions of your lead magnet.

Use dynamic ads during podcast episodes, share insights within your content, and always provide a direct link to your signup page.



Tip 6 - Mention Your Email List Often

Consistent promotion is the key. Incorporate mentions of your email list into your regular social media posts.

Consider using tools like ManyChat to automate sign-ups directly through Instagram comments.



Tip 7 - Add Event-Style Lead Magnets to your List Building Strategy

Enhance your lead magnet offerings with limited-time events, such as webinars, challenges, or giveaways.

In my List Building Boost course, I teach you how to create these types of opt-ins – the one’s that majorly convert!

You’ll also need to create a sense of urgency to attract new subscribers and diversify your audience.

At the end of the day, it’ll be refreshing for your audience to find different ways to interact with you, rather than just through a PDF or Word Document.



Tip 8 - Use Ads Strategically

Once you've optimised your existing strategies, you can delve into paid advertising.

It's crucial to understand your conversion value before investing heavily in ads to ensure a positive return on investment.

Ads can be a great way to grow your list quickly, especially if you don't want to spend a tonne of time being active on socials et cetera. 



Tip 9 - Participate in Bundles or Swaps

Collaborate with businesses or influencers for bundle promotions or swaps.

Consider formalising agreements where you promote each other's lead magnets to tap into new audiences.



Tip 10 - Get Active with Guest Speaking

Explore opportunities to speak at summits, contribute to courses, or appear on podcasts.

Guest speaking not only broadens your reach but also establishes trust with new audiences, making them more likely to subscribe.


In essence, improving your list building strategy involves a multi-faceted approach. From optimising your website and social media presence to collaborations and guest speaking, these 10 tips have hopefully provided you with insightful methods of how to get more email subscribers.


And of course, this list building guide wouldn't be complete without mentioning my exclusive lead magnet - my collection of 80+ fill-in-the-blank email ideas. If you ever find yourself struggling with what to share with your list, be sure to head over to to grab yourself a copy – or fill in the form down below!


Happy emailing!



15 Practical Email Writing Tips | Episode 103

15 Practical Email Writing Tips | Episode 103

Don’t think you are a good writer? Then this podcast episode is for you! The truth is anyone can be a good writer. It just takes time, practice and a little guidance. The good news? Email is the perfect place to practice your writing as it isn’t so “public”. It is...